Payroll Diagnostic

Find the Payroll Risks,
Gaps, and Opportunities
You Cannot See


A Payroll Diagnostic gives you an independent view of how your payroll function is operating and a practical plan to improve it.

A Clear Starting Point for
Payroll Improvement

Payroll problems are not always caused by one obvious issue. Errors can stem from unclear ownership, inconsistent processes, system limitations, weak controls, incomplete documentation, or changing compliance requirements. Our diagnostic looks across the full payroll function to identify what is working, what needs attention, and what should happen next.

What We Review


  • Payroll workflows, responsibilities, and approval processes
  • Payroll systems, integrations, and manual workarounds
  • Employee data, earnings, deductions, and benefits inputs
  • Tax withholdings, remittances, and filing processes
  • Multi-jurisdiction payroll requirements
  • Payroll reporting, reconciliations, and financial handoffs
  • Documentation, internal controls, and audit readiness
  • Year-end processes and recurring compliance risks

What You Receive


  • A clear summary of current-state strengths and risks
  • Prioritized findings based on operational and compliance impact
  • Recommendations for process, system, control, and staffing improvements
  • A practical roadmap with suggested next steps
  • Guidance on whether you need leadership, implementation, processing, or targeted project support

WHO IT'S FOR

Who the Payroll
Diagnostic Is For

The diagnostic is designed for organizations that are experiencing recurring payroll issues, preparing for growth, changing systems, entering new jurisdictions, reviewing compliance, or simply lacking confidence in their current payroll process. 

Payroll Diagnostic

What Happens Next


A senior payroll professional works with your team to review documents, understand workflows, and gather input from the people involved in payroll. We then present the findings and help you determine the most practical next step. You can use the roadmap internally or engage the Payroll Group for implementation and ongoing support.

Frequently Asked
Questions 

A Payroll Diagnostic is a structured review of payroll processes, systems, controls, compliance requirements, and responsibilities. It identifies risks and opportunities and provides a prioritized plan for improvement. 

They are related but not identical. A diagnostic reviews the broader payroll operation, while a payroll audit may focus more specifically on records, calculations, classifications, remittances, or compliance. 

The required documents depend on the scope, but commonly include payroll registers, remittance records, policies, system reports, process documentation, reconciliation files, and year-end records. 

Timing depends on the size and complexity of the payroll function, the number of jurisdictions, and the availability of information. The scope and timeline are confirmed before work begins. 

Yes. We review how the system is configured and used, how it connects with other tools, where manual workarounds exist, and whether it supports current operational and reporting needs. 

Yes. The scope can include payroll operations across Canada and the U.S. based on the jurisdictions and requirements involved. 

You receive findings, prioritized recommendations, and a roadmap. Your team can implement the recommendations internally or engage the Payroll Group for leadership, implementation, processing, or project support.